Terms & Conditions

SHIPPING POLICY
You can choose whether you want to have the item shipped or delivered to our Concept Store at Paleet in Oslo.

By delivery::
2-5 days delivery for orders shipped by post.

Pick up at Paleet:
Next working day after 17:00.

CUSTOMS
Your item will be shipped from our webshop in Oslo. Your country might charge a customs fee for declaring your parcel into the country of delivery. These rules differ from country to country, so please be aware of your own customs fee.

REFUNDS
We offer you 14 days return. The total amount of your order will be refunded, including the shipping to you, not the return shipment.

If you wish to refund your item, please do the following easy steps:
1. Please do make sure that the item is in the same condition as when delivered to you. It is important that the tag is still attached to the garment. If you are unsure whether your item applies to the above conditions, please do not hesitate to contact us.
2. Please fill out the return form attached in your parcel.
3. Send it back to us:)

Return adress: Ti-Mo AS, Skovveien 11, 0257 Oslo, Norway

SALES
The same rules apply during the sales period.

GENERAL TERMS & CONDITIONS
These terms apply to all users of the domains byTiMo.no and their sub-domains (henceforth: the site). The terms and conditions will be valid for all your future transactions with TI-MO AS (henceforth: byTiMo; may be referred to as ’us’) and visits to the site. byTiMo reserves the right to revise these terms and conditions. The date of the latest update is found in ‘Acceptance Of Privacy And Modifications’ within these terms and conditions. Users are responsible for keeping themselves updated with such changes.

DISCLAIMER
byTiMo does not guarantee that all items included in the byTiMo webshop are in stock at the time of your order. In the event that an item is unavailable, byTiMo  will contact you shortly by phone or by email. byTiMo cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. byTiMo may, at any time, amend the content of the site. Although byTiMo strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, byTiMo will give you the option of placing a new order with the correct price or canceling your order. byTiMo, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Part of the services mediated through the site are maintained by outside organisations. In situations where byTiMo acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. byTiMo cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. byTiMo cannot guarantee problem-free, uninterrupted, and secure access to the site.


COPYRIGHT PERMISSION NOTICE
Copyright in the documents provided in this site (including, without limitation, the trade marks of byTiMo, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to byTiMo and its affiliates. Among the byTiMo trademarks are byTiMo and byTiMo. For press inquiries, please contact elisamollatt@ti-mo.no. 


TRADEMARKS
Our trademarks include (amongst others) the byTiMo name and byTiMo logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.


PRIVACY POLICY

byTiMo recognizes the importance of protecting the privacy of personal and financial information. We have instituted strict policies and security measures to protect the information you provide us. When you register online with byTiMo and submit your customer information, you give us your consent to process and use such submitted personal data in accordance with this privacy policy. This privacy policy applies to all protected personal information collected, maintained or used by byTiMo.


WHAT INFORMATION DOES byTiMo COLLECT?
byTiMo collects personal data from visitors to the website who register their information or who use the online store. We also use “cookies“ and track ip addresses so we can improve our services and enhance your byTiMo experience. In addition, byTiMo collects some protected personal information (e.g. name, address, telephone number(s), email address etc.) from our customers who submit a customer information card from our affiliated companies and, on occasion, from unrelated third parties. byTiMo does not collect or store any credit card information from our online customers. To serve you better, we may combine information you give us with other information that is publicly available.

HOW DOES byTiMo USE THE INFORMATION YOU PROVIDE?
If you give us your personal information, then with your consent, byTiMo will use this information to keep you informed of our special events or promotions, to register you with our website, to administer our website services, and/or to process any orders you may place online. Otherwise, we may use the information you provide to us only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order. We will send you announcements or communications by email only if you give us your permission to do so by either giving the appropriate consent on our web site or by submitting your email address in any of our stores. In addition, we may use information about your product interests and purchases from us and our affiliates, including without limitation byTiMo, to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via email, postal mail, or telephone, to conduct market research and learn more about how we can improve our product offerings. To serve you better, we may combine information you give us and information about your product interest and purchases with information from third parties, including demographic information and information that is publicly available. We may also combine this information with information from our affiliates. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this policy.


DOES byTiMo SHARE YOUR INFORMATION WITH OTHERS?
byTiMo does not sell, rent or disclose our client’s names, addresses, email addresses or other personal information to any byTiMo entity. Further, in order to maintain our website, to manage our database, to distribute emails and to provide client communications, byTiMo contracts with selected third parties. As necessary, the personal information you provide to us may be processed by these third parties, solely on byTiMo’s behalf but we do not authorize any of these service providers to make any other use of your information. We do not otherwise disclose your information to third parties, unless we are required to do so by law or in connection with a legal claim or proceeding. If byTiMo is acquired by another entity or is merged or consolidated, information about byTiMo customers may be made available to the new entity. However, the new entity will agree to protect the confidentiality of your personal information consistent with this Privacy Policy.

SECURITY
byTiMo uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. No payment or credit card information passes through our servers. Please visit our payment services partners for further details. STRIPE. 

ACCURACY & RETENTION
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from byTiMo’s marketing list at any time by contacting our customer service at shop@ti-mo.no or mailing address listed in the Contact section of the site.


ABOUT COOKIES
Cookies are pieces of information a web site can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. We also use advertising cookies to deliver adverts relevant to you. In addition, they limit the number om times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

ACCEPTANCE OF PRIVACY & MODIFICATIONS
By accessing and using the byTiMo website (including purchasing items through our website), you consent to our collection, use and disclosure of your information as described in this privacy policy. byTiMo reserves the right occasionally to make changes to its privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time, particularly each time you use our online shop. You should therefore review this page from time to time to get updated information including in particular, each time you use the online shop. We will notify you of any changes in our privacy policy by posting the modifications on our website.
Last date for modification: August 20, 2015.

LEGAL PURCHASING AGE
If you are under the age of eighteen (18), we require that you inform and get your parents or guardians consent before purchasing anything on byTiMo.no or any other website related to byTiMo. 
byTiMo does not wish to collect personal information from anyone under the age of thirteen (13). If you are under the age of thirteen (13), please ask your parent or guardian to register.

LINKS
The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.


COLOURS
We cannot guarantee that colours on the website will be true to life. This depends partly on the colour settings of your computer and monitor.


VIOLATION OF RULES

byTiMo reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.


FORCE MAJEURE
In case of Force Majeure, byTiMo’s obligations will be suspended. The contract between you and byTiMo can, in such cases, be partially or fully terminated by yourself or by byTiMo. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, byTiMo will attempt to resolve all issues in a timely manner.


GOVERNING LAW
These terms of use are complied in accordance with Norwegian Law and the Norwegian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may differ from Norway and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

CONTACT US
Please do not hesitate to contact us at webshop@ti-mo.no 🙂

Ti-Mo AS
Skovveien 11, 0257 Oslo, NORWAY

Organization number 993 511 846

 

<3 byTiMo <3